The Udemy course gives you access to the training videos and a certificate of completion.
If you would like to undertake the exam you can purchase access from the Art of Service Training Center.
The exam purchase will also give you access to the full course including a workbook, quizzes and any relevant PDF handouts.
The exam is online and can be sat at any time/date you would like to sit.
Purchase access from the following link: https://store.theartofservice.com/exam-voucher-core-series-for-it/?ctk=e3aa64bd-7c47-4d75-822a-ec3b9c9f9ddb&showHidden=true Core Series Exam Purchase
As Udemy is only eligible to host our courses, cost of the exam will not have been included in the purchase amount made to Udemy.